Ethics and compliance
Overview
Our Responsibility
We all share the responsibility to act with integrity and raise concerns if we notice or suspect anything.
flag it
How to Report
You can report any potential violation of our Code of Conduct through following mediums:
Scan Mobile Access
Scan the QR code above to report
key elements
Key Elements of Tell FATIMA
1. Anti-Retaliation
FATIMA has a zero-tolerance policy against any victimization or unfair treatment of a flag-raiser who shall not be put at disadvantage due to reporting concern in a good faith.
2. Anonymity
A flag raiser has the option to either disclose their identity or remain anonymous. The confidentiality of the flag raiser’s identity will be upheld.
3. Confidentiality
Unless otherwise consented in writing or required by law, identity of the person raising a flag shall at all times remain confidential.
4. Evidence
FATIMA encourages reporting of alleged violation(s) backed by fact based evidence.
Process
Tell FATIMA Process
Here’s what to expect when submitting a concern through Tell FATIMA platform:
Share Your Concern
You are required to share your concern and supporting evidence which is required to prove any alleged violation.
Initial Review
Your report is assigned to an independent investigation team, who develops a plan to address it based on the details you provide.
Information Gathering
The investigation team collects information related to the case and reviews relevant company policies.
Assessment
The investigation team carefully reviews all gathered information.
Action
Based on outcome of the investigation by Investigation Team, Ethics Committee recommends any action to be taken against violation.
FAQ’s
Frequently Asked Questions
You should report any concerns related to misconduct, mishandling of data, or violations of our Code of Conduct.
Examples of issues to report include:
Sexual Harassment / Misconduct
Human Rights Violations
Discrimination and Violence
Non-Compliance with Laws
Insider Dealing
Conflict of Interest
Bribery and Corruption / Commissions / Kickbacks / Fraud
Parallel Employment
Breach of Confidentiality and Privacy
Money Laundering
Misreporting
HSE Violations
Gifts and Hospitality
Forgery / Tempering / Fake Documents
Misuse of Authority
Non-Compliance with Policies
All concerns are recorded in independent third party system which can only be accessed by members of the Ethics Committee or their authorized personnel.
No. Our code strictly prohibits intimidation or retaliation against anyone who contacts us in good faith.
Yes. You can communicate with our team by contacting at tellfatima@fatima-group.com
Each reported concern is assigned to trained investigations team members who are well-versed in our Code and skilled in investigating reported issues.
Following are the Ethics Committee (EC) Members who oversee this program:
Director Human Resource (The Chair)
Director Internal Audit & Risk Assurance
Chief Financial Officer
Director Corporate & Legal Affairs
Any unethical actions, regardless of where they occur, can harm the company and everyone who works here, including you should be reported.
Once concerns are investigated outcomes can range from no action, to education, coaching, to disciplinary action where required.